Concierge

General Purpose The Admissions Assistant plays a vital role in ensuring a smooth and welcoming transition for new residents and their families. This position supports the Admissions Coordinator and collaborates with interdisciplinary teams to facilitate efficient and empathetic admissions processes.

Supervisory Requirements No supervisory requirements. Education And/or Experience Prior experience in admissions, healthcare, or long-term care setting strongly preferred. Knowledge of Medicare, Medicaid, and insurance verification processes. Excellent communication, interpersonal, and customer service skills. Strong organizational skills and attention to detail. Proficiency in Microsoft Office and electronic health record (EHR) systems. Ability to handle sensitive information with confidentiality and professionalism. Physical Demands Frequent sitting, standing, and walking Occasional lifting up to 25 lbs Regular use of computer and phone Ability to focus in a busy environment Clear communication and attention to detail required Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually low to moderate. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status, or any other legally protected status.