Junior Customer Strategist

Must Haves: US citizenship required 1–4 years experience Comfortable running client calls independently Based in New York preferred; open to DC for the right candidateNice to HavesActive Public Trust or Secret clearance Interest or experience in investigatory contexts (federal, state, or government) Background at another technology company Experience in a small team or startup environmentAbout the RoleThis is a client-facing position from day one. Core responsibilities include handling day-to-day customer questions, running support calls, and managing onboarding. Strong written and verbal communication skills are essential.