Laboratory Customer Service Lead & Trainer

Mercyhealth is seeking a Customer Service Specialist for the Laboratory in Janesville, WI. The role provides comprehensive client service support including patient registration, order and specimen processing, test research, billing verification, result entry, and issue resolution. The position requires experience with HIS/LIS systems, strong communication skills, and the ability to train and mentor staff. It is a full-time role with opportunities for advancement and a comprehensive benefits