Technical Training Engineer

Key Responsibilities: Lead high-impact, expert-level Cortex workshops and advanced whiteboarding sessions for global internal and external audiences. Own the classroom execution of technical bootcamps, transforming new hires into field-ready security professionals. Build, prototype, and refine internal AI-driven tools to scale and personalize the technical onboarding experience. Track, analyze, and report on the adoption, accuracy, and performance metrics of AI enablement platforms. Collaborate with stakeholders to present and defend the strategic impact and business outcomes of enablement programs. Ensure the seamless availability, functionality, and rigorous quality assurance of all labs and environment simulations. Function as a player/coach by onboarding trainers, leading Train-the-Trainer programs, and driving readiness for partners. Partner with Technical Enablement Architects to provide field feedback, optimizing technical courseware, labs, and certifications.

Qualifications: 5+ years of experience delivering technical courseware or equivalent hands-on experience in the cybersecurity industry. Hands-on expertise with SIEM, SOAR, and XDR platforms, specifically the Palo Alto Networks Cortex stack. Experience building, prompt-engineering, or prototyping AI/LLM-powered workflows to solve learning or operational challenges. Demonstrated ability to compile, analyze, and present tool adoption and performance metrics to cross-functional stakeholders. Proven understanding of adult learning principles combined with a captivating, interactive classroom delivery style. Based at HQ in Santa Clara, CA, with the ability to travel up to 30% annually.

Preferred Qualifications: Certifications in Cortex XSIAM, XSOAR, or XDR.Experience with Demostack or similar environment simulation tools. Strong scripting and automation skills (e.g., Python, REST APIs, Lang Chain) for building automated workflows. Background in SOC Operations, incident response, or security analytics. Experience acting as a lead or peer coach, mentoring and guiding incoming technical trainers. BS or MS in Computer Science, Cybersecurity, or a related technical discipline. Compensation Disclosure The compensation offered for this position will depend on qualifications, experience, and work location. For candidates who receive an offer at the posted level, the starting base salary (for non-sales roles) or base salary + commission target (for sales/com-missioned roles) is expected to be the annual range listed below. The offered compensation may also include restricted stock units and a bonus. A description of our employee benefits may be found here.$116,000.00 - $187,000.00/yr Our Commitment We're trailblazers that dream big, take risks, and challenge cybersecurity's status quo. It's simple: we can't accomplish our mission without diverse teams innovating, together. We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at accommodations@paloaltonetworks.com. Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics. All your information will be kept confidential according to EEO guidelines. Is role eligible for Immigration Sponsorship? No. Please note that we will not sponsor applicants for work visas for this position.