Customer Service - Part-Time Nights/Weekends
mccaffreys food marketsNew Hope, PA
Customer Service - Part-Time Nights/Weekends
mccaffreys food marketsNew Hope, PA
2 days ago
Occupations
Customer Service RepresentativesReceptionists and Information ClerksCounter and Rental ClerksIndustries
Convenience RetailersGasoline Stations with Convenience StoresOther Business Service Centers (including Copy Shops)About the role
Customer Service Desk Assistant To provide prompt and efficient service to the customer while contributing to the smooth operation of the customer service booth
Essential Responsibilities and Duties:
- Provide prompt and courteous service to the customers according to company policies
- Operate the following equipment: cash register, fax machine, adding machine
- Answer incoming phone calls and take messages when necessary
- Investigate and resolve customer questions, complaints and problems
- Interact with customers in a courteous and tactful manner
- Assist in processing of courtesy card applications, issuing rain checks, etc.
- Allocate cash to checkers and record amount assigned
- Verify receipts and balance and settle drawers
- Investigate and report shortages or overages
- Refer difficult or unusual customer problems to a manager for prompt attention
- Keep customer service area clean
- Perform other functions as requested or required by business conditions, including operating the register, bagging, etc
- Must be able to work Nights & Weekends
- Stand on feet, bend, stoop or walk for the majority of the time
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JOB OVERVIEW
Experience level
Entry
Location
New Hope, PA
Occupation
Customer Service Representatives
Industry
Convenience Retailers
Posted
2 days ago
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