Productions Manager

Production Manager / Producer — Liz Portee State Farm | West Columbia, SC Benefits Health insurance Paid time off Training & development Bonus based on performance Competitive salary Liz Portee State Farm is seeking an experienced Production Manager (Agency Leader + Producer) to run our office day-to-day, manage the team, and actively produce insurance business. This role is a true leadership position— you lead, you coach, and you help drive sales. You'll be the go-to person for the team: the one they report to, bring questions and problems to, and are held accountable by. You'll work closely with the agency owner on goals and direction while also being a visible, active producer in the market. You'll Thrive Here If You Have real experience leading and managing a team (not just individually producing) Can sell insurance confidently while also coaching others to do the same Are comfortable holding people accountable, giving feedback, and having tough conversations Communicate clearly and professionally—especially when clients or team members need help quickly Are highly organized and able to keep multiple priorities running smoothly at once Want to lead the office with day-to-day ownership, not just manage from afar What You'll Do Leadership + Office Management Manage and supervise agency staff (coaching, performance, scheduling, and day-to-day accountability) Lead daily operations to ensure the office runs smoothly and consistently Handle day-to-day escalations, resolve issues, and remove obstacles for the team Track team performance metrics and flag opportunities/risks to the agency owner Ensure the team follows agency processes, policies, and compliance standards Build a positive, high-performing culture that improves retention and morale Producer Responsibilities (Sales + Client Service) Actively sell insurance as a producer—new business, renewals, and retention support Work with the team to improve quoting, appointment setting, conversion, and follow-up Maintain a strong client experience through responsive communication and proper policy servicing Support the agency's sales strategy by driving results in your own book of business while coaching others to perform Team Coaching + Performance Coach the team to improve sales, service execution, and professionalism Identify training opportunities and help develop producers and support staff Set clear expectations and support the team in meeting measurable goals