Patient Financial Services Representative
virtual vocationsNew York, NY
Patient Financial Services Representative
virtual vocationsNew York, NY
8 days ago
Occupations
Billing and Posting ClerksPatient RepresentativesBookkeeping, Accounting, and Auditing ClerksIndustries
General Medical and Surgical HospitalsAll Other Miscellaneous Ambulatory Health Care ServicesAll Other Outpatient Care CentersAbout the role
Managing high volumes of accounts, the full-time Patient Financial Services Representative will serve as the primary contact for patients to discuss outstanding statements and resolve inquiries remotely, while providing support for insurance, coding, registration, and financial assistance.
Key responsibilities:
Resolve inquiries and manage outstanding patient accounts through efficient communication and follow-up
Perform routine account analysis and implement action plans to address financial responsibilities
Handle cash payments, self-pay collections, and maintain exceptional customer service standards
Required qualifications:
Experience in customer service, call center, or collections preferred
Proficiency in using office equipment and software applications relevant to billing
Ability to handle financial assistance through face-to-face and telephone communication
No educational requirement specified
No certification or licensure required
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JOB OVERVIEW
Experience level
Mid
Location
New York, NY
Occupation
Billing and Posting Clerks
Industry
General Medical and Surgical Hospitals
Posted
8 days ago
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