Executive Lead, Member Experience Research
aaa auto club enterprisesCosta Mesa, CA
Executive Lead, Member Experience Research
aaa auto club enterprisesCosta Mesa, CA
today
Industries
Marketing Research and Public Opinion PollingOther Similar Organizations (except Business, Professional, Labor, and Political Organizations)Civic and Social OrganizationsAbout the role
AAA Auto Club Enterprises in Costa Mesa, CA, seeks a Member Experience Research Manager to lead the member experience research team and oversee the CX program across lines, driving an end-to-end view of the member journey. You will steward Voice of Member research, manage a team of 9–15 and a research budget, and partner with product, marketing, claims, and operations to embed insights into decision-making.
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JOB OVERVIEW
Experience level
Manager
Location
Costa Mesa, CA
Occupation
Survey Researchers
Industry
Marketing Research and Public Opinion Polling
Posted
today
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