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Quality Assurance Specialist

workforce connectionsNew York, NY

10 days ago

Occupations

Quality Control AnalystsQuality Control Systems ManagersSoftware Quality Assurance Analysts and Testers

Industries

All Other Miscellaneous Ambulatory Health Care ServicesOther Management Consulting ServicesOther Scientific and Technical Consulting Services
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About the role

Quality Assurance Specialist II
Location: Remote
Schedule: Monday–Friday, 9:00 AM – 5:00 PM
Assignment Duration: 2 months
The Quality Assurance Specialist II supports quality review efforts across departmental processes and communications. This role ensures adherence to established policies, procedures, and standards through detailed review and analysis. The specialist collaborates with cross‑functional teams to identify quality issues, track discrepancies, and recommend process improvements.
Key Responsibilities: Review and compare output proofs (PDF/Word) against source documentation to identify discrepancies. Log identified issues and submit tickets to IT for correction or follow‑up. Maintain consistent quality standards and meet daily performance expectations (minimum of five reviews per day). Ensure all reviews align with regulatory and organizational guidelines. Work independently while maintaining open communication with the broader QA and correspondence teams. Support the continuous improvement of processes, documentation, and member‑facing materials.
Qualifications
Experience: 3–5 years of quality assurance or related experience.
Proficiency with Microsoft Excel (required) Experience with document comparison and quality control reviews Familiarity with User Acceptance Testing (UAT) processes
Preferred: Background in healthcare or managed care environment.
Exceptional attention to detail and accuracy Strong analytical and problem‑solving skills Ability to work independently and manage assigned workloads efficiently Effective written and verbal communication skills Collaborative approach to teamwork and process improvement

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JOB OVERVIEW

Experience level

Senior

Location

New York, NY

Occupation

Quality Control Analysts

Industry

All Other Miscellaneous Ambulatory Health Care Services

Posted

10 days ago

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