North America Regional Head of Customer Success
cubicMemphis, TN
yesterday
Occupations
Customer Service RepresentativesSales ManagersSales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelAbout the role
Cubic Corporation in Memphis is seeking a Regional Head of Customer Success to lead Global Services region, unifying Contact Center, Technology & Service Operations, Financial Services, and Field Services to deliver superior outcomes.
You will manage SDMs, TACs, BAs, and Release Management across programs, own regional escalation handling, drive improvements, and ensure alignment with Global Services standards while reporting to the Senior Director.
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JOB OVERVIEW
Experience level
Manager
Location
Memphis, TN
Occupation
Customer Service Representatives
Industry
Telemarketing Bureaus and Other Contact Centers
Posted
yesterday
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