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About the role

Overview: In this role you support the sales organization as the technical authority across pre-sales, sales calls, and post-sales. You will assist qualified leads, educate customers on features and integration, and resolve technical issues in collaboration with support and engineering. Your focus is on networking and security solutions within enterprise environments, enabling customers to modernize securely. You will work closely with regional account managers to drive outcomes and communicate complex technical concepts with executive presence. Responsibilities Pre-sales: qualify leads from a technical perspective Lead as the main technical resource on sales calls, explaining features, specs, and integrations Demonstrate and discuss networking applications and solutions Post-sales: act as the lead technical contact for identified accounts, coordinating with support and engineering to resolve issues Provide post-sales training and assist identified customers
Key requirements: 1-3 years in technical/pre-sales support 3-5 years in LAN/WAN/Internet services administration Proven understanding of DNS and NFS, SMTP, HTTP, TCP/IP Knowledge of Routing, Switching, VPN, LAN, WAN, Network Security, IDS, Anti Virus Experience with encryption and authentication technologies Familiarity with RADIUS, PKI, IKE, Certificates, L2TP, IPSEC, FIREWALL, 802.1Q, MD5, SSH, SSL, SHA1, DES, 3DES Exceptional presentation skills Bachelor's degree or equivalent experience presentation skills customer-facing communication problem-solving DNS NFS SMTP

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JOB OVERVIEW

Experience level

Senior

Location

Henrico, VA

Occupation

Sales Engineers

Industry

Computer Systems Design Services

Posted

today

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