Business Systems Analyst (BSA)
ace stackMillbrae, CA
Business Systems Analyst (BSA)
ace stackMillbrae, CA
10 days ago
Industries
Custom Computer Programming ServicesComputer Systems Design ServicesResearch and Development in BiotechnologyAbout the role
Business Systems Analyst (BSA)
Location: San Francisco, CA (REMOTE)
Experience: 10+Type: Full TimeJob Description
Must Have Technical/Functional Skills 7+ years of experience as a BSA / Business Analyst in pharma commercial or patient services. Strong hands-on experience in Patient Services, including: Patient onboarding Benefits investigation Patient adherence programsPatient support services / HUB models Experience writing detailed functional requirements and Agile user stories. Strong stakeholder engagement skills with business, IT, and vendors.
Roles & Responsibilities:
Gather, analyze, and document business and system requirements for Patient Services programs, including:
- Patient onboarding and enrollment workflows o Benefits investigation and prior authorization processes
- Copay and affordability programsPatient adherence and persistence initiatives o Ongoing patient support services · Translate patient strategy into detailed user stories, functional specifications, and acceptance criteria.
- Map end-to-end patient journeys across HCP, patient, HUB, and internal teams.
- Work closely with Scrum Master and Technical Lead to support Agile delivery.
- Collaborate with Medical, Legal, Regulatory, and Privacy teams to ensure compliance (GDPR/HIPAA, consent, AE reporting).Support UAT planning, execution, and defect triage for patient services solutions.
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JOB OVERVIEW
Experience level
Lead
Location
Millbrae, CA
Occupation
Computer Systems Analysts
Industry
Custom Computer Programming Services
Posted
10 days ago
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