Call Center Agent
voyage employer servicesLos Angeles, CA
$18.00 - $22.00 per hourAPPLY NOW
Call Center Agent
voyage employer servicesLos Angeles, CA
yesterday
Industries
Telemarketing Bureaus and Other Contact CentersTelephone Answering ServicesAll Other Business Support Services$18.00 - $22.00 per hour
APPLY NOWAbout the role
Call Center AgentWe're hiring a Call Center Agent to support customers by handling inbound and outbound calls related to orders, billing, product questions, and technical support. This role requires clear communication, a customer-first mindset, and the ability to navigate multiple systems in a fast-paced environment.
Key Responsibilities:
- Answer incoming calls and respond to customer inquiries
- Make outbound calls to follow up on orders, service issues, or customer satisfaction
- Provide accurate information about products, orders, billing, or technical support
- Document all customer interactions in the system
- Escalate complex issues to the appropriate department when needed
- Maintain a high level of professionalism and empathy with every interaction
- Meet individual and team performance goals
Qualifications:
- 1+ year of experience in customer service or a call center environment preferred
- Strong verbal communication and active listening skills
- Ability to multitask and use multiple computer systems simultaneously
- Problem-solving mindset and positive attitude under pressure
- Attention to detail and accurate data entry
- Bilingual (Spanish/English) a plus
- Average Pay Rate: $18 $22 / Hour
Matching similar jobs
JOB OVERVIEW
Salary
$18.00 - $22.00 per hour
Experience level
Junior
Location
Los Angeles, CA
Occupation
Customer Service Representatives
Industry
Telemarketing Bureaus and Other Contact Centers
Posted
yesterday
Tired of running searches?
Rank the roles you'd take once, and matches like these arrive on their own.
CREATE PROFILE