Bilingual Customer Service Representative (English/Spanish)

Pay Rate: $19.00/hour

Schedule: Monday-Friday with possible Saturdays. Remote work available after successful completion of the 90-day onsite training period. Weekly paychecks Direct Deposit or Cash Card pay options Medical / Dental Insurance$19.00 / HourTemp to HireFull Time2nd Shift1st Shift Provide professional customer service and support via phone and other communication channels. Assist customers by answering questions, resolving concerns, and providing accurate information. Document customer interactions accurately within company systems. Maintain compliance with company policies and procedures. Meet productivity, attendance, and quality standards. Work collaboratively with team members and management to ensure a positive customer experience. Fluent in English and Spanish. Desktop or laptop running Windows 11 or higher. Intel or AMD processor with 4+ cores (ARM processors not supported).Minimum 8 GB RAM.Current security updates installed. Active antivirus/anti-malware software and firewall required. Working camera required. Ability to use a company-provided wired USB headset. Reliable internet connection: Wired Ethernet preferred. AWS WorkSpaces: 6 Mbps download / 3 Mbps upload Non-WorkSpaces: 25 Mbps download / 10 Mbps upload Proof of internet speed test required. HS Diploma or GEDBackground CheckDrug TestMust be at least 18 years old