Customer Service Agent
lifevantageMountain City, TN
$17.00 per hourAPPLY NOW (opens in a new tab)
Customer Service Agent
lifevantageMountain City, TN
yesterday
Occupations
Customer Service RepresentativesSales and Related Workers, All OtherSales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelIndustries
Telemarketing Bureaus and Other Contact CentersInsurance Agencies and BrokeragesTelephone Answering Services$17.00 per hour
APPLY NOW (opens in a new tab)About the role
Customer Service Representative If youre passionate about helping people, driven by potential, and interested in applying both in an evolving industry and challenging workplace, lets talk. We are seeking upbeat, self-motivated Customer Service Representatives to assist current LifeVantage independent distributors and customers with account inquiries and product information. In an ideal world, you have prior network marketing experience but it is not a deal breaker. Were looking for someone who has excellent verbal and written communication, interpersonal skills, and the ability to easily establish rapport with customers. Most importantly, were looking for someone who is team-oriented, positive, and willing to work effectively in a fast-paced work environment. If this sounds a lot like you, please apply. Qualifications/Skills Willingness to learn and open to change Solid phone presence and interpersonal skills Excellent verbal and written communication skills Strong time management, critical thinking, organizational, problem solving and analytical skills Ability to adapt to work efficiently in a rapidly changing dynamic environment Positive, professional engaging and friendly attitude is a must Ability to receive constructive feedback as well as provide valuable suggestions for improvement Must be computer literate with the ability to learn customer service software applications Punctuality and consistent work attendance Able to read, write and communicate verbally in English and Spanish.
Benefits:
- Training starts at $17.00 per hour full time and part time positions available
- Daily sales contests, games and competitions
- Company lunches, SWAG, product and holiday parties
Generous Benefits Package:
- Medical, Dental, Group Life & AD&D Insurance, Short & Long Term Disability, Matching 401KPublic Transportation Reimbursement
- Essential Duties and Responsibilities include the following and other duties as assigned.
- Answer inbound calls and respond to customer requests
- Build rapport with customers by greeting them in a courteous, friendly, and professional manner
- Research possible distributor related issues using inside resources to resolve problems promptly and courteously
- Upsell/mention promotions and other products on phone calls
- In-depth knowledge and mastery of LifeVantage commission plan and ability to understand how promotions affect commissions
- Contribute ideas on ways to resolve problems to better serve the customer and/or improve productivity
- Perform other duties as assigned by management
- Education and/or Experience
- High School diploma or equivalent
- One to three years related customer service experience and/or training, or equivalent combination of education and experience
- Background in Network Marketing is a plus
- Work at Home Requirements:
- You will be required to locate a phone and internet service provider who meets our connectivity requirements and arrange connections in advance of your class start date.
- Have dedicated cable, DSL, or fiber internet services of at least 50mb/sA secure home office, free from background noise or other distractions, space to setup desktop workstation and hard wire into your home internet service
- This position requires the employee to both reside and work in the state of Utah.
- Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
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JOB OVERVIEW
Salary
$17.00 per hour
Experience level
Junior
Location
Mountain City, TN
Occupation
Customer Service Representatives
Industry
Telemarketing Bureaus and Other Contact Centers
Posted
yesterday
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