Banquet Houseperson

Location: Delta Hotels by Marriott, Wichita Falls

Essential Responsibilities: Complete work assignments as directed by supervisor or shift leader. Ensure water, amenities, AV, and breaks are set up at least 15 minutes before meetings. Address guest requests for additional equipment and supplies, informing guests of any extra charges. Provide world-class guest service according to OHM and brand standards. Set up and clean meeting and function rooms per OHM and brand specifications. Refresh meeting rooms during breaks and assist with meal service and breakdown as needed. Assist in getting banquet guest checks signed and submitted to the front office. Follow energy conservation guidelines and safety procedures. Handle all equipment and supplies properly. Report to work on time, in uniform, as scheduled. Adhere to company policies and procedures. Embrace O'Reach, Green Team, Guest Service, and other company cultures. Perform other duties as required.

Skills & Abilities: Proficient in Microsoft Office (Word, Excel).Pleasant, polite, and maintains a neat appearance. Ability to manage multiple tasks under pressure. Strong leadership, organizational, and communication skills. Ability to resolve problems efficiently and deliver results. Capable of multitasking and prioritizing duties.

Hours: Schedule may include nights, weekends, and holidays.

Education & Experience: High school diploma/GED.1 year of hospitality or banquet experience preferred.

Physical Requirements: Ability to lift up to 50 pounds and perform tasks involving walking or standing. Physical Activity:

• Includes stooping, kneeling, crouching, reaching, standing, walking, lifting, and repetitive motions.
• Environmental Conditions:
• Indoor work with some exposure to temperature changes.