Service Technician

JOB PURPOSE: The Service Technician is responsible for planning and executing service trips, performing in-field system repairs, and ensuring reliable operation through electrical wiring, mechanical assembly, and equipment testing. This role serves as a key technical resource for customers by providing remote and on-site support, identifying service needs before they become larger issues, and maintaining strong customer relationships. This role also partners closely with the sales team to support customers, identify opportunities for improved system performance, and help ensure equipment continues to meet customer and operational needs. SCHEDULE Monday – Friday, 7:30AM – 4:00PM EST As a Service Technician, hours may vary depending on service needs, and overtime is expected when traveling or supporting customer requirements.

JOB RESPONSIBILITY SUMMARY: Plan and coordinate service trips with customers and the sales team to ensure timely and effective support. Develop ongoing relationships with customers through regular site visits, proactive check-ins, and consistent follow-up. Work with motors, fans, blowers, relays, timers, PLCs, and other industrial controls, including related mechanical systems Conduct electrical wiring, service work, and assembly tasks to support system functionality. Conduct routine equipment inspections and preventative service visits to identify potential issues before they result in downtime. Perform and document product performance and reliability testing in accordance with company standards. Serve as a technical point of contact for assigned customer sites, providing guidance, troubleshooting support, and recommendations for improved equipment performance. Provide technical assistance to customers and support the sales staff through phone consultations and on-site visits. Travel to customer sites to service, repair, and maintain equipment. Execute additional duties as assigned to support operational and customer needs Compensation details: 25-30 Hourly Wage PI8466a 3e 21111-25448-40612955aa 415a 4b-8b 21-40fc-a 65c-70d 2b 25ca 29a