Technical Helpdesk Analyst
sharp decisionsCharlotte, NC
Technical Helpdesk Analyst
sharp decisionsCharlotte, NC
yesterday
Industries
Other Computer Related ServicesComputer Systems Design ServicesOther Scientific and Technical Consulting ServicesAbout the role
Sharp Decisions is seeking a Help Desk / User Outreach Analyst in Charlotte, NC for hybrid, contract-to-hire engagement. The role focuses on frontline user engagement and remediation of Information Protection findings across One Drive, AD, and Microsoft 365 environments. You will coordinate with Cybersecurity, IT support, and business stakeholders to guide users through remediation steps, track actions, and maintain clear documentation of activities.
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JOB OVERVIEW
Experience level
Mid
Location
Charlotte, NC
Occupation
Computer User Support Specialists
Industry
Other Computer Related Services
Posted
yesterday
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