Senior Consultant - Deloitte Greenhouse - Chicago

Senior Consultant, Strategic Relationship Management The Deloitte Greenhouse team has been instrumental in helping thousands of executives and teams tackle business problems. From simple to the most complex, it takes specialized skills, proven best practices, and deft executive facilitation to deliver results that are anything but business-as-usual. Our teams design both physical and virtual environments that enable leaders and their teams to reach their desired outcomes together. We are looking for authentic, motivated, organized, and creative team members with a strong sense of self-awareness and emotional intelligence. You are excited to learn new things and are energized thinking about how to help businesses solve their toughest challenges, particularly in a team setting. Specific background, expectations, and experiences vary by role. In the Deloitte Greenhouse we driveclients to advance their careers, the effectiveness of their teams, and their business performance, account teams to deepen relationships with clients through their career arcs and in critical moments that matter, andfirm growth priorities by providing unique market-shaping experiences and programs. In this role you will interact extensively with senior Deloitte clients in all industries and functions. The Deloitte Greenhouse is searching for a Senior Consultant to join the Executive and Team Experiences team. This is an exciting opportunity to work with a wide array of clients to solve exciting business challenges, stretch your critical thinking and problem-solving skills, and network with executive-level clients and Deloitte leaders. As a Senior Consultant in the Greenhouse, you will be responsible for: Lab Design: Driving the lab design process. This includes drafting lab design documents, leading the design feedback and iteration process with Greenhouse and Deloitte teams, overseeing content curation and creation, reviewing all lab materials, and conducting pre-lab interviews as appropriate. Lab Delivery: Managing the day-of lab delivery on an ongoing basis, which includes live synthesis of key insights and take-aways during the lab, helping to identify opportunities for in-session design or delivery changes, leading breakout groups, and facilitating some lab modules. People Leadership: Mentoring and apprenticing team members. Providing both formal and informal instruction, direction, and feedback to lab producers and other junior staff. Project Management: Owning the project management for assigned labs, which includes setting, communicating, and tracking milestones and objectives, proactively identifying risks, leading meetings, and leading and/or participating in client interviews. You will typically manage the relationship with Deloitte account teams and support the lab lead in managing client relationships. Greenhouse Program Support: In addition to delivering labs, you may also have the opportunity to support national or local special projects and test creative and innovative approaches that could be leveraged in the Deloitte Greenhouse portfolio. In this role you will exercise skills in the following areas: Owning multiple workstreams Demonstrating intentional apprenticeship and coaching Operating effectively in ambiguity, including making in-the-moment adjustments and making decisions when not all information is available Demonstrating strong business writing, as well as document development skills (including note taking and tailoring complex information) and structuring and formatting capabilities Establishing rapport and building strong working relationships with internal and external stakeholders Thinking and acting in the best interest of the customer and demonstrating ability to resolve customer service issues Collaborating and integrating with a variety of stakeholders to accomplish tasks and projects Diagnosing problems using formal problem-solving tools and techniques Drawing insights and conclusions from complex qualitative and quantitative data Applying knowledge of business priorities and processes, customer and shareholder perspective, and future trends to inform decisions Offering original, new, or different approaches to solving problems The successful candidate would also possess these skills: Ability to work independently and collaborate as part of a team Effective written and verbal communication skills Meticulous attention to detail and quality of work product Ability to build and sustain professional relationships Ability to lead projects or workstreams Ability to manage and prioritize multiple tasks in a fast-paced and dynamic environment Strong interpersonal skills and professional demeanor Ability to meet deadlines Ability to provide clear guidance to others