Infrastructure Managed Services Presales Consultant

Key Responsibilities: Partner with Sales to gather requirements and develop technical solutions, proposals, Bills of Materials (BoM) and cost estimates. Lead customer presentations, workshops, RFP/RFI responses and technical discussions with US enterprise stakeholders. Design managed services offerings for 24x 7 infrastructure, cloud, NOC/SOC and IT operations support. Develop AIOps and automation solutions covering event correlation, anomaly detection, predictive monitoring, and incident automation. Propose and architect AWS/Azure/GCP, Observability, Dev Ops/SRE and Fin Ops solutions. Collaborate with US Sales and global Delivery teams to ensure every solution is technically feasible and commercially competitive. Act as the technical face of FPT Software with US clients, building trust and long-term relationships.

Requirements: 5+ years of experience in infrastructure, cloud, managed services, systems integration, or technical consulting.2+ years of dedicated presales experience. Strong knowledge of AWS/Azure/GCP, networking, servers, virtualization and IT operations. Practical, hands-on knowledge of AIOps, observability, automation and GenAI applied to IT operations. Experience in solution architecture, effort estimation, pricing/TCO modeling, and RFP/RFI response development. Excellent English communication and executive-level presentation skills. Proven experience working directly with US enterprise customers or in the US market. Willingness and ability to travel domestically as required by client engagements.

Preferred Qualifications: ITIL, AWS, Azure, Fin Ops and/or security certifications. Prior experience with a global IT services / SI provider serving US clients. Exposure to regulated industries (healthcare, financial services, manufacturing) is a plus.