Senior Enterprise Customer Success Manager (AI-Driven)
harveyChicago, IL
Senior Enterprise Customer Success Manager (AI-Driven)
harveyChicago, IL
2 days ago
Occupations
Customer Service RepresentativesComputer and Information Systems ManagersSales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelAbout the role
Harvey is seeking a Majors Customer Success Manager to guide our largest customers—the world's leading law firms, Fortune 500 companies, and premier asset managers—through their journey with Harvey, embedding our AI-driven platform into their business processes.
In this role you will lead client relationships, manage strategic implementations, monitor account health, train end users, drive advocacy, and relay feedback to product teams. Travel up to 25% is required.
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JOB OVERVIEW
Experience level
Manager
Location
Chicago, IL
Occupation
Customer Service Representatives
Industry
Custom Computer Programming Services
Posted
2 days ago
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