Guest Experience Concierge

Highgate Hotels in Whitney, NV is seeking a Guest Experience Ambassador to deliver exceptional guest service while supporting Front Office operations. You will handle check-ins/outs, upsell Marriott Bonvoy, manage room inventory, and coordinate with Housekeeping and Engineering to ensure smooth arrivals and departures. The role requires strong communication, multi-tasking, and a commitment to brand standards, with flexibility to work evenings, weekends, and holidays.