Case Manager-Transitional Housing

WHAT YOU WILL DO: Conduct comprehensive assessments and complete intake documentation for newly arrived families within required timeframes Develop and maintain Individualized Living Plans (ILPs) that support housing, employment, income, and family stability goals Provide case management, crisis intervention, counseling, and supportive services tailored to each family's needs Connect clients to public benefits, healthcare, mental health services, educational opportunities, legal assistance, and community resources Utilize Evidence-Based Practices, Motivational Interviewing, Trauma-Informed Care, and strength-based approaches to support client success Maintain accurate client records, CARES documentation, and program compliance in accordance with DHS, OTDA, and Win standards Collaborate with Housing Coordinators, Income Building staff, Childcare teams, and community partners to advance client goals Monitor client progress, conduct follow-up activities, facilitate referrals, and support families on their path to permanent housingWHO YOU WILL BEYou will hold a bachelor's degree in social work or a related field with two years of relevant experience, or an associate's degree with three years of client-facing experience You will have experience supporting individuals and families experiencing homelessness, domestic violence, or other complex life challenges You will demonstrate knowledge of strength-based case management, Motivational Interviewing, Trauma-Informed Care, and other client-centered approaches You will be familiar with public benefits, entitlement systems, housing resources, and community-based services You will possess strong organizational, communication, and documentation skills You will be comfortable managing a caseload while balancing multiple priorities in a fast-paced environment Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.