Customer Experience Leader
formicaDayton, OH
Customer Experience Leader
formicaDayton, OH
7 days ago
Occupations
First-Line Supervisors of Personal Service WorkersFirst-Line Supervisors of Production and Operating WorkersFirst-Line Supervisors of Office and Administrative Support WorkersIndustries
Telemarketing Bureaus and Other Contact CentersCommercial and Service Industry Machinery ManufacturingMachine Tool ManufacturingAbout the role
Formica Group North America in Cincinnati seeks a Customer Service Supervisor to lead and motivate a high-performing team, ensuring top-tier service for our customers. You will manage daily workflow, resolve escalated issues, and align with sales objectives to support program success.
The ideal candidate has a bachelor’s degree, 2–3 years of management experience, strong communication skills, and proficiency with ERP systems (Infor LX) and MS Office.
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JOB OVERVIEW
Experience level
Mid
Location
Dayton, OH
Occupation
First-Line Supervisors of Personal Service Workers
Industry
Telemarketing Bureaus and Other Contact Centers
Posted
7 days ago
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