Global Head of Customer Support - Remote, AI-Driven Scale
teamviewerChicago, IL
Global Head of Customer Support - Remote, AI-Driven Scale
teamviewerChicago, IL
yesterday
Occupations
First-Line Supervisors of Office and Administrative Support WorkersCustomer Service RepresentativesFirst-Line Supervisors of Personal Service WorkersIndustries
Software PublishersCustom Computer Programming ServicesTelemarketing Bureaus and Other Contact CentersAbout the role
Team Viewer is searching for a Global Head of Customer Support to lead and enhance their worldwide support organization across a multi-product SaaS portfolio. The ideal candidate will have 10-15+ years of leadership experience and a proven track record in improving customer satisfaction. Responsibilities include executing a customer support strategy, standardizing operations, and enhancing efficiency through AI and automation. This is a remote role with a competitive compensation package, flexible PTO, and comprehensive health benefits.
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JOB OVERVIEW
Experience level
Manager
Location
Chicago, IL
Occupation
First-Line Supervisors of Office and Administrative Support Workers
Industry
Software Publishers
Posted
yesterday
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