About the role

HiOperator is looking for Customer Service Agents to help elevate the customer-service experience by solving customer problems via email and chat for a variety of clients, achieving key standards in customer satisfaction and performance, and working closely with leaders to improve software and operations.
Responsibilities will include:
  • Solve customers’ problems via email and chat for multiple clients
  • Achieve key standards in customer satisfaction and performance
  • Work closely with leaders to improve software and operations
  • You’re a great fit if you:
  • Excel in a high-standards, fast-paced environment
  • Type 40+ wpm with 99% accuracy
  • Are dependable and show up ready to work every day
  • Are a quick learner able to serve multiple clients with evolving policies and procedures
  • Take ownership in solving problems
  • Are tech-savvy and comfortable using the Google Workspace suite
  • Read, comprehend, and write in English
  • Shift Options:
  • Monday to Friday, 2pm to 11pmYou can expect:
  • Opportunity for growth at a rapidly growing startup
  • Performance-based, people-oriented workplace
Benefits include:
  • Medical, dental, and vision benefits
  • Free parking
  • Free onsite gym19th-floor view with an awesome break room
Job Type: Full-time
Pay: $17.00 per hour
Job offers are contingent on a satisfactory background check as permitted by law. Any falsification of your application or hiring materials is grounds for rescinding an offer or termination of employment. HiOperator is an equal opportunity employer and uses E-Verify to confirm employment eligibility of all newly hired employees.

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JOB OVERVIEW

Salary

$33,150 per year

Experience level

Mid

Location

Dallas, TX

Occupation

Customer Service Representatives

Industry

Temporary Help Services

Posted

yesterday

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