About the role

The Tatitlek Corporation is seeking a Service Desk Tier 2 Tech Support professional to respond to and resolve IT service desk tickets, either remotely or at the customer site, and to assist with Tier 1 duties as needed. Ideal candidates will have strong Microsoft environment knowledge, 2+ years of experience with incidents, and experience using Remedy for ticket tracking and escalation.

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JOB OVERVIEW

Salary

$58,000 - $74,000 per year

Experience level

Mid

Location

Washington, DC

Occupation

Computer User Support Specialists

Industry

Computer Systems Design Services

Posted

today

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