Hybrid CS Leadership: Strategic Customer Success Director
equifaxLouisville, KY
Hybrid CS Leadership: Strategic Customer Success Director
equifaxLouisville, KY
2 days ago
Occupations
Sales ManagersSales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelGeneral and Operations ManagersIndustries
Telemarketing Bureaus and Other Contact CentersOther Management Consulting ServicesConsumer LendingAbout the role
Equifax, Inc. in Louisville, KY is seeking a Director of Customer Success to lead 3-5 CSMs, driving renewal and expansion across ~60 contracts worth over $100M. You will shape customer health using qualitative and quantitative measures to maximize value for public safety partners.
This hybrid role requires strategic leadership, cross-functional collaboration with Sales, Ops and Tech, and experience with CRM systems like Salesforce. Travel up to 25% is expected.
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JOB OVERVIEW
Experience level
Manager
Location
Louisville, KY
Occupation
Sales Managers
Industry
Telemarketing Bureaus and Other Contact Centers
Posted
2 days ago
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