Consumer Lender - Support
robert halfMidland, OH
About the role
Consumer Lender - Support Specialist*Looking to relocate to Midland MI? This role might be the right fit for you!*We are looking for an experienced Consumer Lender - Support specialist to join a team on a Contract to Permanent basis. This role focuses on mortgage servicing support, investor reporting accuracy, and remittance coordination across loan portfolios. The ideal candidate brings strong analytical ability, hands-on servicing system expertise, and a solid understanding of investor guidelines, reconciliations, and cash activity.
Responsibilities:
Review individual loan records to identify and resolve reporting issues before scheduled investor remittance deadlines.
Produce, verify, and submit investor reporting data to support accurate portfolio-level reporting and funding activity.
Coordinate remittance processing in alignment with investor requirements and established servicing timelines.
Reconcile investor portfolio balances and custodial accounts to confirm completeness, accuracy, and compliance.
Investigate and address reporting variances, remittance breaks, and investor questions through detailed research and follow-up.
Prepare supporting cash transactions, wire activity, and general ledger entries tied to investor reporting
closely with investor accounting and servicing teams to eliminate reconciling items and resolve day-to-day operational exceptions.
Contribute to servicing transfers, new investor onboarding, loan sale activity, and repurchase-related support as needed.
Provide documentation and analytical support for audits, regulatory reviews, and internal compliance examinations.
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JOB OVERVIEW
Experience level
Senior
Location
Midland, OH
Occupation
Financial Clerks, All Other
Industry
Consumer Lending
Posted
yesterday
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