Remote V-Twin Motorcycle Parts and Gear Support Representative $17-18/hr

Comoto Holdings is America's largest omnichannel platform in the powersports aftermarket-products industry; Comoto's brands, RevZilla, Common Tread, Cycle Gear, REVER, and J&P Cycles deliver premium products, dedicated expertise, engaging media, and passionate customer support of the rider community, through best-in-class e-commerce and retail experiences.The Comoto Rider Support Team is currently looking for V-Twin Motorcycle focused Representatives for our next new hire class, which is tentatively scheduled for October 6, 2025!Compensation is $17-$18/hr. Eligible for performance based increase after a 4 month progress review.Additional compensation via sales incentives, internal seasonal incentives, seasonal overtime opportunities/bonuses, attendance bonuses. and yearly company bonus.*Training will be Monday to Friday day shift (exact hours TBD). Once the 9 week training period is complete, team members will be expected to transition to a new schedule, which may include weekends.This is a remote position.Philadelphia, PA or North Las Vegas, NV may be asked to occasionally attend a day of work in office.This role requires familiarity of motorcycles, specifically a familiarity with the needs, trends, and preferences of the V-Twin segment. (Harley, Indian, and other cruisers)Product Specialist / Customer Service and Sales / Customer Loyalty / Rider Support; This isn't just about answering customer calls: You love looking for the next upgrade or add-on for your bike. You love helping other riders get the parts and gear they need. Our V-Twin Rider Support Team Members are V-Twin aficionados that are devotees of the powersports industry and understand the importance of assuring a great customer experience, driving sales, and providing support for all riders that contact three companies under the Comoto Family of Brands: Our next Rider Support Team Member will:Handle all ranges and levels of interaction with customers via phone, email, and live chat to help facilitate all aspects of customer interactions with enthusiasm, polish and professionalism.Assist with questions pertaining to fitment, application, modification, and selection of motorcycle parts, gear, and accessories, with an eye to the V-Twin segment.Answer standard customer service questions as required, such as assisting customers with returns, lost packages and placing orders.Take the advice given to the next level and help customers place orders for a complete customer experience.Continually learn about a combination of some of the following: motorcycle parts and gear, motorcycle riding, motorcycle racing, and bike modification, among others.Be an excellent, polished communicator both verbally and through writing.Help fellow riders all day, every day.Our next Customer Service and Support Associate will have:Passion for motorcycles and related products (required)Strong overall knowledge of motorcycle gear and accessoriesAbility to work a schedule outside of standard business hours, including nights and weekendsExperience in retail, service, or hospitality industries is a plusAbility to speak multiple languages is a plusHigh school diploma or equivalent required. Bachelor's degree is a plus.All your information will be kept confidential according to EEO guidelines.