About the role

Job Title
Essential Duties & Responsibilities: Entering per diem on a weekly basis. Entering and tracking employee hours. Job site cost tracking. Creating quotes and sales orders. Creating S.O.P for the service teams. Assisting with scheduling sites. Booking hotel, flights, and cars for service trips. Importing service documents into system. Assisting with job site coordination. Coordinating shipments to sites. Reporting to customers status of open/closed issues. Coordinate to ensure pricing, procurement and delivery of equipment, materials, and services.
Requirements
Education: Four yr. degree preferred or 5 yrs. related manufacturing experience. Training: On the job training
Skills: Proficient in Excel, PDF'S, Word, and Windows is desirable. Strong organizational skills, and proficient with verbal and written communications.
Experience: ISO 9001:2000 Quality Standard, Procedures & Work Instructions, Performance goals and objectives, Continuous Improvement Initiatives.
Working Conditions: Limited exposure to moving equipment, fumes, dust, cleaning solvents, and oils.

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JOB OVERVIEW

Experience level

Senior

Location

Machesney Park, IL

Occupation

Customer Service Representatives

Industry

All Other Industrial Machinery Manufacturing

Posted

3 days ago

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