Organizational Change Management (OCM) & Training Lead

Company Description: Lumen Solutions Group Inc. is a technology consulting Services company based in Florida. We provide a wide array of experienced business and IT professionals supporting clients from solution design to implementation and support. We specialize in professional IT consulting services, IT Staffing, Business/IT Strategy, Business Process Blueprints, Enterprise Architecture, Enterprise Transformation.

Travel to field locations to support training sessions Facilitate training classes onsite and virtual Assist with ensuring user readiness (training materials, access, environment setup) Mobile Device Support Analyze mobile device management settings and process Provide suggestions for improvement and enablement of bringing current operations to scale Experience supporting system rollouts or go-lives (especially multi-site) Experience working with field operations teams (e.g., mechanical, transportation, industrial environments) Experience agile and reporting tools using Figma, Confluence, Jira, Tableau