About the role

San Francisco Compute seeks a customer-facing support engineer to help enterprise customers run workloads on GPU/AI infrastructure. You will own inbound tickets, triage issues across compute, networking, and platform layers, and communicate clearly under pressure. This role requires 3–5 years in technical support, strong Linux and scripting skills, and a calm demeanor in incident situations. You will work across time zones as part of a 24/7 coverage model and contribute to runbooks and knowledge

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JOB OVERVIEW

Experience level

Mid

Location

Millbrae, CA

Occupation

Computer User Support Specialists

Industry

Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services

Posted

today

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