Florida Licensed Launch Support Specialist
virtual vocationsDenver, CO
Florida Licensed Launch Support Specialist
virtual vocationsDenver, CO
2 days ago
Occupations
Computer Network Support SpecialistsCustomer Service RepresentativesBroadcast TechniciansIndustries
Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content ProvidersTelevision Broadcasting StationsWired Telecommunications CarriersAbout the role
Providing exceptional customer service, the full-time Florida Licensed Launch Support Specialist will manage daily customer interactions, ensure accurate documentation of service orders, and assist the Account Management team with service activation in a hybrid work environment.
Key responsibilities:
Deliver high-quality customer service and technical support for IPTV and Internet services
Schedule service orders and maintain communication with customers regarding appointments and changes
Conduct account audits and provide education on Fision Essentials to customers
Required qualifications:
Associates Degree in General Business preferred or a minimum of 1 year of operational experience in customer service
At least 2 years of relevant work experience in customer service, telecommunications, or technical support
Active and clean state-issued driver's license
Ability to work nontraditional schedules, including evenings, weekends, and holidays
Must meet technical requirements for remote work, including high-speed internet service
Matching similar jobs
JOB OVERVIEW
Experience level
Mid
Location
Denver, CO
Occupation
Computer Network Support Specialists
Industry
Media Streaming Distribution Services, Social Networks, and Other Media Networks and Content Providers
Posted
2 days ago
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