Member Services Representative, AACU Support Services

What you'll do: Receive, sort and distribute incoming, outgoing and returned mail and packages Operate and maintain the postage metering system as well as the letter folder/stuffer equipment Track and log documents, postage and packages using an electronic tracking system and computer software Work directly with all parcel delivery services and assist all Credit Union departments with mail services Maintain the copy paper supply and fulfill branch supply orders Order the delivery and pickup of documents from the off-site storage facility Receive, enter and maintain documents in the imaging system and at the off-site storage facility in accordance with the company's retention and destruction policies Assist users with research requests for documents and packages Perform other duties, as assigned The selected candidate will be responsible for ensuring the security and confidentiality of all account and related information which is part of their work and for ensuring that his/her work is in compliance with all applicable laws and regulations including, but not limited to, the Bank Secrecy Act. All you'll need for success: Minimum Qualifications- Education & Prior Job Experience: High school diploma or GEDPreferred Qualifications- Education & Prior Job Experience: Experience in computer skills and data-entry Skills, Licenses & Certifications: Skilled in Microsoft Office software (e.g., Word, Excel) gained through either work experience with the software or education and hands-on use of the software Ability to learn and utilize other software tools necessary for the role Ability to exercise excellent member service skills Ability to interact professionally with all employees and members Ability to effectively communicate with all levels, both verbally and written Ability to self-motivate with strong organization skills and capacity for attention to detail Ability to lift up to 40 pounds Ability to sit and/or stand for extended periods of time Ability to maintain satisfactory performance and attendance Ability to pass applicable American Airlines and Credit Union pre-hire compliance checks What you'll get:

Travel Perks: Reach 365 destinations on more than 6,800 daily flights across our global network

Health Benefits: Access to health, dental, prescription and vision benefits on day one Wellness Programs: Tools, resources and support to be the best version of yourself 401(k) Program: Available upon hire with employer contributions after one year

Additional Benefits: Employee Assistance Program, pet insurance, and discounts on hotels, cars, cruises and more Feel free to be yourself at American. From the team members we hire to the customers we serve, inclusion and diversity are the foundation of the dynamic workforce at American Airlines.