About the role

Forward is seeking an Incident Management Lead to build an AI-assisted layer that detects issues before they become incidents and coordinates cross-functional response when they occur. You will own the governance between reactive resolution and proactive prevention, delivering rapid detection, clear communication, and thorough post-incident learning across Engineering, GTM, Support, and Operations.

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JOB OVERVIEW

Experience level

Manager

Location

Wausau, WI

Occupation

Computer and Information Systems Managers

Industry

Custom Computer Programming Services

Posted

today

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