Customer Care Manager - State Farm Agent Team Member
jackie zupo state farm agentFloral Park, NY
$18.00 - $20.00 per hourAPPLY NOW
Customer Care Manager - State Farm Agent Team Member
jackie zupo state farm agentFloral Park, NY
17 days ago
Occupations
Insurance Claims and Policy Processing ClerksInsurance Sales AgentsCustomer Service RepresentativesIndustries
Insurance Agencies and BrokeragesAll Other Insurance Related ActivitiesDirect Property and Casualty Insurance Carriers$18.00 - $20.00 per hour
APPLY NOWAbout the role
Customer Care Manager At Jackie Zupo - State Farm Agent, we're here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we're helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you'll fit right in with us.
Seeking a Customer Care Manager to oversee day-to-day service operations and ensure a positive experience for customers. This role focuses on communication, organization, and coordination of customer interactions.
Responsibilities:
Manage customer inquiries and support daily service activities.
Coordinate team communication to maintain efficient workflows.
Assist with account updates, billing inquiries, and policy reviews.
Track service metrics and report progress to the agent.
Support community engagement and customer outreach initiatives.
Qualifications:
Excellent communication and organizational skills.
Strong attention to detail with the ability to manage multiple priorities.
Prior experience in customer service, office management, or administrative support preferred.
Must be able to obtain applicable state insurance licenses.
Compensation:
$18.00 - $20.00 per hour
About Our Agency:
Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.
Our office is located in Floral Park, NY.
I have been a State Farm agent since 2014.
I am a third generation State Farm agent.
I am a proud graduate of Hofstra University.
Matching similar jobs
JOB OVERVIEW
Salary
$18.00 - $20.00 per hour
Experience level
Mid
Location
Floral Park, NY
Occupation
Insurance Claims and Policy Processing Clerks
Industry
Insurance Agencies and Brokerages
Posted
17 days ago
Tired of running searches?
Rank the roles you'd take once, and matches like these arrive on their own.
CREATE PROFILE