(#oddIAfws) Intern, Benefits at Port Authority of NY & NJ

Responsibilities: Support the retirement section of the division in making improvements to the current filing process by leveraging technology, including updating collateral material. Update the Retirement Portal, which will be a resource for current employees and retirees pertaining to retirement benefits and the like. Review and update Standard Operating Procedures (SOPs) of various tasks related to the Benefits Division. Review employee benefits related content on the employee portal (intranet) to ensure it is current. Make improvement recommendations to the employee portal to make it more user-friendly for employees. Support onboarding documentation (Docu Sign) and case management (Salesforce). Handle data entry of employee benefits information in People Soft. System Related Matters – handle eligibility events, closing & clean-up events in the system, and entry of various numbers, etc. Audit retiree and their dependent records in People Soft (our ERP system) for accuracy and completeness. Assist in handling benefits call center shifts, providing information to employees and retirees about different benefit plans, as needed. Support the Benefits Manager and Supervisor with ad hoc initiatives.

Minimum Qualifications: Enrollment at a college or university at the time of the internship Experience with Microsoft apps such as Word, Excel, Power Point, Outlook, Teams, Share Point, One Drive, etc. Excellent written and oral communication skills Interest in contributing to the success of the New York and New Jersey region. Interest in public service and/or transportation Willingness to learn

Desired Qualifications: Experience in benefits administration Experience in a customer focused environment Knowledge of People Soft or similar HR Systems Ability to multi-task and work in a fast-paced environment Keen attention to detail and a self-starter The start date is expected to be in September/October 2026 This internship will require 20-24 hours per week In accordance with Port Authority policy, this position permits interns to work remotely a maximum of one day per week. In person collaboration is essential to how the Port Authority conducts business and regular in-office days or team collaboration days may be required depending on business needs. Some internships may require interns to be fully in-person. Selection Process Only applicants under consideration will be contacted If selected to move forward, the hiring team will reach out directly to schedule 1-2 interviews Different internships will have different timelines for interviews The hourly rate range is $18.61 to $31.24 (the exact rate will be determined by internship type and rising school year) Ability to opt in to the Newx? …