UPS WorldShip Installation Specialist - Remote

Responsibilities: Install and configure UPS World Ship on Windows computers. Set up and configure UPS World Ship according to business requirements. Configure UPS shipping accounts and applicable shipping preferences. Assist with importing or migrating existing World Ship data when required. Configure shipping printers, label printers, and related peripherals. Verify communication between World Ship and connected printers/devices. Configure network settings and troubleshoot connectivity issues. Troubleshoot World Ship installation and configuration problems. Test shipping labels and shipment processing after installation. Verify UPS service options and shipping settings. Assist with address book and shipment data configuration. Provide basic user guidance and training after installation. Document installation steps, configurations, and any issues encountered. Coordinate with our internal staff to ensure the system is fully operational. Perform final testing and confirm the workstation is ready for daily shipping operations.

Required Qualifications: Previous hands-on experience installing and configuring UPS World Ship. Strong Windows desktop support experience. Experience troubleshooting software installation and configuration issues. Familiarity with printers, USB/network-connected devices, and shipping label printers. Basic understanding of Windows networking and connectivity troubleshooting. Ability to work independently and complete a project with minimal supervision. Strong troubleshooting and problem-solving skills. Good communication skills. Ability to document technical changes and provide clear instructions.

Preferred Qualifications: Experience supporting UPS World Ship in a warehouse, distribution, e-commerce, retail, or shipping environment. Experience migrating or transferring World Ship data. Experience configuring thermal shipping label printers. Experience troubleshooting World Ship database or communication issues. General IT support or help-desk experience. CompTIA A+, Network+, Microsoft, or similar technical certifications are a plus but not required.

Project Requirements: The contractor should be prepared to: Review the current computer/system setup. Install UPS World Ship. Configure the application. Configure the UPS account and shipping preferences. Configure the shipping/label printer. Test the complete shipping workflow. Troubleshoot any installation or configuration issues. Confirm successful label printing and shipment processing. Provide basic instructions to the end user. Document the completed configuration.

Ideal Candidate: We are specifically looking for someone who has actually installed and supported UPS World Ship before. Please do not apply if your experience is limited to general Windows installations without hands-on UPS World Ship experience. The ideal candidate is someone who can come into an existing business environment, assess the setup, install/configure World Ship, resolve issues, test the system, and leave the workstation fully operational.