Field Service Technician

Qualifications: Related service technician experience of two through five years or equivalent certified technical training on industrial equipment that utilizes PLC/HMI driven motion control Ability to effectively communicate with the customer and professionally represent the company are critical requirements Knowledge of industrial electronics, wiring, and electro-mechanical troubleshooting Knowledge of CNC turning centers, specifically sliding headstock lathes, is a plus Must possess above-average computer skills and be able to use Windows and other software packages such as Salesforce Lightning

Duties: Participate in installation, repairs, and maintaining the equipment while adding value for the customer Travel on-site for troubleshooting any issues our customer has with machinery Receive briefing from fellow Technical Support associates prior to customer visit. This will include any action or troubleshooting activities already taken with the customer to address their needs Responsible for installing, troubleshooting, and servicing magazine bar feeder equipment on CNC lathes at customer locations throughout a specified region Tools and instruments provided

Job Type: Full-time

Benefits: 401(k) 401(k) matching Dental insurance Employee assistance program Flexible schedule Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance

Schedule: Day shift Monday to Friday Weekend availability Overnight travel will be 50 - 75% depending on your base of operation.

License/Certification: Driver's License (Required)