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About the role

MCI is seeking a Remote Call Center Customer Service Representative to deliver high-quality support from home. You will handle inquiries via phone, email, and chat, provide accurate information, and resolve issues while maintaining records and following policies. The role emphasizes empathy, attention to detail, and the ability to work independently in a home office setup with access to multiple software systems. Prior CX experience is valued.

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JOB OVERVIEW

Experience level

Junior

Location

Denver, CO

Occupation

Customer Service Representatives

Industry

Telemarketing Bureaus and Other Contact Centers

Posted

today

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