Service Center Lead & Customer Experience Champion
trek retailBerkeley, CA
Service Center Lead & Customer Experience Champion
trek retailBerkeley, CA
yesterday
Occupations
First-Line Supervisors of Mechanics, Installers, and RepairersFirst-Line Supervisors of Personal Service WorkersFirst-Line Supervisors of Retail Sales WorkersIndustries
Sporting Goods RetailersOther Personal and Household Goods Repair and MaintenanceSpecialized Automotive RepairAbout the role
Trek Retail Corporation in Berkeley is seeking a Service Manager to lead our store’s Service Center and ensure top-notch customer hospitality. You’ll guide workflow, manage mechanics, and own KPIs while delivering Trek’s signature service—balancing sales and service with clear communication.
You’ll train your team, optimize service costs, and keep orders organized. The role demands high energy, a proactive mindset, and the ability to develop future leaders in a fast-paced cycling environment.
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JOB OVERVIEW
Experience level
Mid
Location
Berkeley, CA
Occupation
First-Line Supervisors of Mechanics, Installers, and Repairers
Industry
Sporting Goods Retailers
Posted
yesterday
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