Customer Service Team Member – Car Wash

Crew Carwash is seeking a friendly, energetic Customer Service Team Member to deliver an outstanding wash experience at our busy locations. In this hands-on role, you’ll greet customers, explain wash options, guide vehicles safely into the tunnel, and operate POS systems to process payments and memberships. You’ll help keep the site clean, safe, and running smoothly while working outdoors and on your feet. We offer extensive training, clear advancement paths, performance-based rewards, and a supportive, people-first culture that promotes from within as you grow your career. Greet customers and provide friendly, efficient service Guide vehicles safely into wash lanes and ensure safety procedures Operate POS systems to process payments and memberships Explain wash options and upsell services or plans Maintain cleanliness of wash tunnels, lot, and customer areas Monitor equipment and promptly report issues to leadership Support team members to meet service and quality standards Follow all safety and cleanliness protocols Participate in ongoing training and development programs Customer service Point-of-sale (POS) operation Cash handling Basic computer skills Vehicle traffic control/safety Equipment and facility cleaning Upselling services and memberships Conflict resolution Time management Team collaboration Medical Insurance Dental Insurance Vision Insurance Life Insurance 401k Valid driver’s license preferred Ability to stand for extended periods and work outdoors in varying weather Weekend and evening availability