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Shift Leader

18042 jersey mikes marysvilleMarysville, WA

today

Occupations

First-Line Supervisors of Food Preparation and Serving WorkersFood Service ManagersFirst-Line Supervisors of Personal Service Workers

Industries

Limited-Service RestaurantsFull-Service RestaurantsCafeterias, Grill Buffets, and Buffets
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About the role

Job Description: At Jersey Mike's, we're more than just a sub shop—we're a team built on great food, great people, and a commitment to our communities. Since 1956, Jersey Mike's has been serving authentic, fresh sliced subs while creating a culture centered around teamwork, personal growth, and giving back. We believe great leaders set the tone for exceptional customer experiences, and our Shift Leaders play a vital role in helping our restaurants succeed. If you're a motivated leader who enjoys coaching others, leading by example, and creating an outstanding experience for both customers and team members, we'd love to meet you.
What You'll Do: As a Shift Leader, you'll help lead day-to-day restaurant operations while creating an environment where both customers and team members thrive.
Responsibilities include:
  • Leading the team during assigned shifts by setting the example through positive leadership and exceptional customer service
  • Delivering an outstanding guest experience while ensuring every customer receives a "Sub Above" experience
  • Preparing fresh, high-quality subs and ensuring food is made according to Jersey Mike's standards
  • Coaching, supporting, and motivating Crew Members throughout each shift
  • Assisting with training and onboarding new team members
  • Maintaining a clean, organized, and food-safe restaurant environment
  • Monitoring food quality, cleanliness, and operational standards
  • Managing shift execution, including opening and closing responsibilities
  • Assisting with inventory, product rotation, and minimizing food waste
  • Handling customer questions and resolving concerns professionally
  • Supporting the General Manager and Assistant Manager with daily restaurant operations
What We're Looking For: We're looking for someone who:
  • Has previous restaurant, food service, or customer service experience
  • Has leadership experience or is ready to take the next step into a leadership role
  • Leads by example with a positive attitude and strong work ethic
  • Enjoys coaching and developing others
  • Thrives in a fast-paced environment
  • Communicates effectively with customers and teammates
  • Takes ownership, demonstrates accountability, and solves problems with confidence
  • Is dependable, organized, and committed to delivering excellent results
Previous shift leadership experience is preferred but not required. We value individuals with strong leadership potential who are eager to learn and grow.
Requirements:
  • Ability to work flexible shifts, including evenings, weekends, and holidays as needed
  • Reliable attendance and transportation
  • Ability to work in a fast-paced environment while maintaining a positive attitude
  • Ability to stand for extended periods and lift up to 50 pounds
  • Must meet applicable age requirements for operating certain equipment, including slicer equipment, where required by state or local regulations
  • Food safety certification may be required and will be provided through training if applicable
  • Why Join Jersey Mike's?
  • At Jersey Mike's, we believe great leaders are developed from within. When you join our team as a Shift Leader, you'll gain valuable leadership experience while helping build a positive workplace culture.
  • Benefits and perks may include:
  • Competitive pay
  • Flexible scheduling options
  • Team member discounts
  • Leadership development and hands-on training
  • Opportunities for advancement into Assistant Manager, General Manager, and multi-unit leadership roles
  • A fun, fast-paced, team-focused work environment
  • The opportunity to be part of a company that gives back to local communities
  • Our Culture of GivingGiving back is at the heart of Jersey Mike's. We believe in serving not only great food, but also our neighbors and the communities we call home.
  • When you join our team, you become part of something bigger—a culture built on teamwork, trust, and going the extra mile for our customers, our teammates, and our communities.
  • If you're ready to grow your leadership skills, inspire others, and make a difference every day, we'd love to welcome you to the Jersey Mike's team.
  • We use eVerify to confirm U.S. Employment eligibility.

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JOB OVERVIEW

Experience level

Mid

Location

Marysville, WA

Occupation

First-Line Supervisors of Food Preparation and Serving Workers

Industry

Limited-Service Restaurants

Posted

today

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