Senior CX Analytics Leader: Insights & Strategy
tmobile usaBellevue, WA
Senior CX Analytics Leader: Insights & Strategy
tmobile usaBellevue, WA
today
Industries
Telemarketing Bureaus and Other Contact CentersWireless Telecommunications Carriers (except Satellite)Custom Computer Programming ServicesAbout the role
T-Mobile USA, Inc. is seeking a Sr Business Analysis Manager within CX Strategic Insights & Decision Analytics to lead analysis on high-stakes questions, including churn and experience optimization.
You will partner with Care, Product, Marketing, Finance and Network to deliver insights that influence leadership decisions and improve customer outcomes. The role requires 7-10 years in analytics, strong SQL, data visualization tools, and the ability to translate complex findings into clear
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JOB OVERVIEW
Experience level
Lead
Location
Bellevue, WA
Occupation
Business Intelligence Analysts
Industry
Telemarketing Bureaus and Other Contact Centers
Posted
today
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