Office Administrative and Customer Support - Receptionist
tricehealthcareSwedesboro, NJ
Office Administrative and Customer Support - Receptionist
tricehealthcareSwedesboro, NJ
2 days ago
Occupations
Receptionists and Information ClerksSecretaries and Administrative Assistants, Except Legal, Medical, and ExecutiveOffice Clerks, GeneralAbout the role
Company Information: When you join us at Thermo Fisher Scientific Inc. (NYSE: TMO), you'll play a part of a smart, driven team that shares your passion for exploration and discovery. With revenues of
billion and the largest investment in R&D in the industry, we give our people the resources and opportunities to make significant contributions to the world. Location/Division Specific Information: Patheon, by Thermo Fisher Scientific, is a Life Science specialty logistics provider. Our focus on product integrity across the full supply chain including samples, urgent care and trade product is best-in-class and aligned with Life Science Quality Assurance requirements. Our industry business intelligence across multiple clients, adherence to regulatory requirements and deviation prevention mechanisms provides both tangible and intangible cost savings. This is why the largest global pharmaceutical companies have come to rely on us to support their very specific logistics needs. https://patheon.com/logistics-services Position Summary: In this position, this person is responsible for greeting visitors and delivering exceptional customer service assistance. This entails answering calls and fielding them, accordingly, addressing visitor questions and needs, and providing an overall welcoming environment. As part of the accounting team, this person will also offer project and administrative support to the team as necessary.
Key Responsibilities:
• Serves visitors by greeting, welcoming and directing them appropriately • Notifies company personnel of visitor arrival • Informs visitors by answering or referring inquiries • Maintain security by following procedures, monitoring logbook, and issuing visitor badges • Operates telecommunication system by following manufacturer's instructions for house phone and console operation • Answers, screen and forward incoming phone calls • Become familiar with knowledge levels and responsibilities in the organization to ensure calls are handled effectively • Process and sort mail received and route appropriately • Keeps a safe and clean reception area by complying with procedures, rules and regulations • Process documents through digital document capture software • Prepare work to be accomplished by gathering and sorting documents and related information • Perform other clerical duties such as filing processed documents and data entry • Collaborate with various AR/AP related projects when assigned. Key Success Factors: • Professional attitude and telephone skills • Skilled in both verbal and written communication • Ability to complete tasks on time and with superior results • Able to work independently and in a team environment • Accountable, reliable and willing to take ownership • Strong attention to detail • Strong interpersonal skills Skills and Qualifications: • Familiarity with phone systems • 1-3 years of general accounting experience (Logistics industry preferred) • High School degree required, Associates' degree with a concentration in business or accounting preferred. • Proficiency in utilizing MS Office 365, with adequate experience in utilizing Excel Thermo Fisher Scientific is an EEO/Affirmative Action Employer and does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability or any other legally protected status. Additional Sills: Skills: Category Name Required Importance Experience Soft Skills Detail oriented No 1 Soft Skills Interpersonal Skills No 1 Soft Skills Oral and Written Communication Skills No 1 Soft Skills Professional Demeanor No 1 Technical Skills Telephone No 1
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JOB OVERVIEW
Experience level
Junior
Location
Swedesboro, NJ
Occupation
Receptionists and Information Clerks
Industry
Telephone Answering Services
Posted
2 days ago
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