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About the role

Job Title
A day in the life:
  • The Systems Analyst analyzes technology systems and related processes to identify and design improvements.
  • Takes in requirements from business analysts and documents technical requirements
  • Assesses configuration options to meet requirements and specifications
  • Applies increasing knowledge in system features and technology standards
  • Performs troubleshooting and investigates root cause of issues
  • Documents technical solutions to identified problems
  • Engages with engineers to design/configure solutions
  • Assists in testing and participates in test phases prior to UATUpdates technical specs based on testing, prioritized defects or post-release lessons learned
  • Supports communication for application/system deployment
  • Works to ensure application availability and identify SLAs for operational readiness
  • Supports incident management and end-user satisfaction through ITIL processes.

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JOB OVERVIEW

Experience level

Mid

Location

Seattle, WA

Occupation

Computer Systems Analysts

Industry

Computer Systems Design Services

Posted

yesterday

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