ServiceNow Architect

Must Have: Technical/Functional Skills:12+ years of experience in Solution Architecture and at least 5+ years of experience in Service Now ecosystem as an Architect. At least 2 implementation project experiences, one of which is for large customers. Strong knowledge of Service Now Platform Experience implementing multiple products of Service Now. Lead CMDB health improvement initiatives focusing on completeness, correctness & compliance Implement Common Service Data Model (CSDM) best practices. Experience with upgrades, simplification of customizations. Enable rapid upgrades to new features and innovations that drive new value Assists in developing standards and practices for maintaining the health of the Service Now platform, helps develop standards and practices for maintaining the Service Now architecture model Provides technical guidance in platform development and platform- wide solutions Ability to work in a consulting & advisory role with customer. Assesses health (performance, manageability, usability, scalability, upgradability, and security)Create detailed strategy that is aligned with the client's short- and long-term needs Serve as the expert advisor to clients, partners, and project teams, leading solutioning sessions, shared understanding, and building a bridge between disparate organizations through your technical expertise leverage the capabilities of the Service Now platform and integrations with third-party technologies effectively. Ability to solve problems, troubleshoot, manage technical escalations. Adhering to best practices, check if our architecture and design decisions align with Service Now best practices Alignment to out-of-the-box, Ensure we are taking advantage of pre-built capabilities in order to help minimize the amount of customization on the platform Experience in migrating between various environments in Service Now using Update Sets, XMLs, Cloning, Deployments. Service Now Certified Technical Architect (CTA)

Roles & Responsibilities: Assists in developing standards and practices for maintaining the health of the Service Now platform, helps develop standards and practices for maintaining the Service Now architecture model Provides technical guidance in platform development and platform- wide solutions Ability to work in a consulting & advisory role with customer. Assesses health (performance, manageability, usability, scalability, upgradability, and security)Create detailed strategy that is aligned with the client's short- and long-term needs Work closely with the Customer platform team to develop Service Now roadmap in alignment with Business objectives and Industry trends Serve as the expert advisor to clients, partners, and project teams, leading solutioning sessions, shared understanding, and building a bridge between disparate organizations through your technical expertise leverage the capabilities of the Service Now platform and integrations with third-party technologies effectively.