Enterprise Strategy & Growth CSM Lead (Remote)
ketchNew York, NY
Enterprise Strategy & Growth CSM Lead (Remote)
ketchNew York, NY
yesterday
Occupations
Sales ManagersSales Representatives of Services, Except Advertising, Insurance, Financial Services, and TravelFirst-Line Supervisors of Non-Retail Sales WorkersIndustries
Custom Computer Programming ServicesComputer Systems Design ServicesAdministrative Management and General Management Consulting ServicesAbout the role
Ketch is seeking an Enterprise/Strategic Customer Success Lead to own relationships with our largest strategic accounts. This remote role focuses on 20–25 enterprise customers, ensuring value delivery and long-term growth. You will collaborate with the Customer Success Lead and other teams, defining ROI, expanding accounts, and driving renewal strategies. Must have 12+ years in B2B SaaS CS/AM and experience with enterprise accounts.
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JOB OVERVIEW
Experience level
Manager
Location
New York, NY
Occupation
Sales Managers
Industry
Custom Computer Programming Services
Posted
yesterday
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