Phlebotomy Manager, Inpatient - Boston, MA

Phlebotomy Manager, Inpatient - Boston, MA

Management oversight and leadership of multiple sub-specialty sections of the Laboratory (including but not limited to one of the following: Blood Bank and Transfusion Services, Central Receiving Area, Chemistry, Hematology, Phlebotomy, POC or Rapid Response Laboratory).Assumes full responsibility for all laboratory staff in their section and their actions Champions a laboratory and point-of-care environment that promotes quality and compliance for all laboratory related tests and services, to ensure patient and employee safety and satisfaction. Provides 24/7 call coverage. Contributes to and supports department Strategic Planning. Provides a technically sound environment to optimize the quality of laboratory services, including maintenance of equipment, evaluation of new equipment and test assays. Exhibits innovation in planning improvements, promoting new programs and problem solving in area of responsibility including working with other hospital entities to ensure adequate specimen transport is met. Values and responds to customer feedback by taking corrective action or improving suboptimal services. In accordance with department expectations responds to emails in a timely manner. Exercises good judgment skills to effectively articulate BMCs organizational values and to foster a cooperative spirit among the staff with regard to people within and outside the department.